ARCC Digital & Operations Modernization

Client: Los Angeles World Airports (LAWA)

Partner: Siemens Industries

Engagement: ARCC Integration, Modernization & Operational Support

Role: Senior Technical Integration & Operations Management Specialist

E.K Associates partnered with Siemens Industries to enhance LAWA’s Airport Response Coordination Center (ARCC) — the central command hub supporting operational situational awareness, incident coordination, and airport-wide decision-making at LAX. Serving as Senior Technical Integration and Operations Management Specialists, we provided advisory and delivery support to help LAWA optimize mission-critical systems, streamline data flows, and modernize operational intelligence.

Through hands-on engineering, automation, and solution architecture, we helped LAWA better integrate its technology ecosystem, reduce manual effort, improve monitoring visibility, and elevate operational coordination across ARCC stakeholders.

The E.K Advantage

Applied Innovation & Advisory Leadership

We collaborated with LAWA leadership to diagnose operational challenges, shape modernization priorities, and accelerate the adoption of emerging technologies.

End-to-End Technical Integration & Modernization

We developed interfaces, data pipelines, and cloud-connected services that improved insight visibility and strengthened ARCC systems for real-time decision support.

Operational Automation & DevOps Engineering

We streamlined operational workflows, implemented automation, and built tools that improved reliability, deployment efficiency, and monitoring intelligence.

Mission-Ready Solution Architecture & Delivery

We designed and implemented scalable solutions — delivering modernization concepts aligned with ARCC’s evolving operational needs.

Key Features & Work Performed

Application Integration & Development

• Built SQL Server SSIS packages to integrate Google traffic data into ARCC’s SMART dashboard

• Developed cloud-connected integration with Everbridge Mass Notification System

• Created SSIS automation linking parking data to situational dashboards

Data Engineering & Platform Enablement

• Designed data flows and monitoring logic across safety, mobility, and facility data sources

• Created cloud-based intake forms and operational reports using Smartsheet SaaS

Quality Assurance & Continuous Improvement

• Performed solution validation, process optimization, and software quality assurance across ARCC workloads

DevOps & Automation

• Automated manual processes and implemented tools for deployment, monitoring, and operations

• Enhanced application management efficiency and reliability across ARCC systems

Solution Architecture & Advisory

• Provided technical design guidance and solution architecture to support future modernization

• Identified operational challenges, improvement opportunities, and system dependencies across medium- to high-complexity initiatives

Impact Delivered

✔ More connected, data-driven operational intelligence at the ARCC

✔ Increased automation, operational visibility, and situational awareness

✔ Reduced reliance on manual processes through engineered system integration

✔ Stronger command-center readiness and mission-critical responsiveness

✔ Enhanced alignment between strategy, technology, and operational execution

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