Enterprise HR Transformation Enablement & PMO Orchestration
Client: Los Angeles County Metropolitan Transportation Authority (LA Metro)
Client: Los Angeles County Metropolitan Transportation Authority (LA Metro)
Engagement: Oracle Cloud HCM Implementation Support & Organizational Transition Readiness
• Training & Change Readiness Leader
• Stakeholder Enablement Specialist
Cybersecurity & Ransomware Response Strategy
E.K Associates supported Deloitte Consulting LLP and LA Metro in the modernization of their workforce and business systems through Oracle Cloud HCM implementation — replacing highly manual legacy processes across HR, Payroll, Benefits, Time & Labor, and workforce planning functions.
As PMO Coordinator and Readiness Leader, E.K Associates helped align program delivery, enable stakeholder readiness, accelerate learning, and strengthen cross-workstream execution in support of LA Metro’s enterprise transformation.
Our work ensured that governance, planning, stakeholder engagement, and end-user enablement remained synchronized across technical, operational, and human-centered dimensions.
The E.K Advantage
Execution Discipline Aligned to Transformation Velocity
We operated at the core of Deloitte’s PMO — driving structure, status visibility, reporting cadence, and workstream alignment to keep transformation delivery on track.
User-Centered Training & Change Enablement
We led learning strategies, developed instructional content, supported end-user readiness, and ensured users were equipped to adopt Oracle Cloud capabilities with confidence.
High-Touch Workforce Coordination & Program Connectivity
We bridged leadership, delivery teams, and workstreams — translating program priorities into coordinated execution, aligned communication, and measurable readiness outcomes.
Key Features & Work Performed
PMO Leadership & Governance Enablement
Maintained master Smartsheet governance artifacts, RAID logs, dependency trackers, and project status dashboards
Facilitated weekly cross-workstream meetings and executive alignment sessions
Coordinated communications, meeting cadence, logistics, onboarding/offboarding, and stakeholder alignment
Learning Strategy & Instructional Design
Designed curriculum plans aligned to process changes and system capabilities
Developed eLearning modules, instructor-led materials, user manuals, job aids, and quick reference guides
Delivered virtual and instructor-led training to end users across functional groups
User Adoption & Readiness Support
Led needs assessments, learning readiness analysis, and change impact translation
Worked with Deloitte leaders to drive communication effectiveness and reinforce behavior change
Enabled end-user confidence with Oracle processes, roles, and digital workflows
Continuous Improvement & Performance Feedback Loops
Integrated feedback, training evaluations, and competency measures into iterative improvement cycles
Used data to refine instructional approaches, improve knowledge transfer, and strengthen adoption
Impact Delivered
✔ Improved user readiness and operational transition effectiveness
✔ Stronger PMO governance discipline, accelerating decision-making and delivery visibility
✔ Higher training engagement and competency across diverse employee groups
✔Better alignment between project priorities, end-user learning, and business outcomes
✔ Enhanced implementation confidence and execution continuity for one of California’s largest transit modernization efforts
